Shipping & Delivery Policy
- We offer a variety of shipping options, including standard, expedited, and express shipping, depending on your location and the items in your order.
- Shipping charges are calculated at checkout based on the weight and destination of your order.
- All orders are processed and shipped within 2-3 business days of receipt. Orders placed on weekends or holidays will be processed the next business day.
- Delivery times vary depending on the shipping method chosen and the delivery address. Estimated delivery times will be displayed at checkout. We strive to deliver all orders within 7-10 business days, but please note that delays may occur due to weather, carrier issues, or other unforeseen circumstances.
- We currently offer domestic shipping within [insert country] and international shipping to select countries. Please check our shipping policy for details on international shipping.
- All orders will be shipped to the address provided at checkout. Please ensure that your address is correct, as we cannot change the delivery address once the order has been processed.
- For international orders, customers are responsible for any import duties, taxes, or customs fees that may be imposed by the destination country.
- If your package is lost or damaged in transit, please contact our customer service team within 7 days of receiving your order. We will investigate the issue and offer a resolution, which may include a replacement or refund.
- We currently do not offer free shipping, but promotions with free shipping may occur occasionally. Please check our website for details on any ongoing promotions.
- We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.
- If your order is delayed or if there is an issue with your delivery, our customer service team will reach out to you with an update. You can also track your order status by logging into your account on our website.
